General Program (Competency-Based)

The BS in Healthcare Management competency-based degree completion option1 is ideal for busy working professionals like you. Your progress is measured by the mastery or demonstration of skills, abilities, and knowledge in a particular area of expertise (AoE).

Each competency has been carefully designed by expert faculty with input from employers, with your education and future employment in mind.

The General Program is offered is two other degree completion options:

  • Course-based option: If you prefer an instructor-led approach and learning on a predetermined schedule, the course-based format may be a good option for you.
  • Accelerate Into Master’s (AIM): Earn up to 20 master’s-level credits as an undergraduate, saving you time and money on your Master of Healthcare Administration (MHA) degree.

Degree Completion Requirements

  • 180 total quarter credits

Students may be eligible to transfer up to 135 credits.

This represents the minimum credits for program completion. Time to completion will vary by student, depending on individual progress and credits transferred, if applicable. For a personalized estimate of your time to completion, call an enrollment advisor at 844-768-0515.


AoE: Fundamentals of Accounting (ACCT 1004S) – 5 credits

Students take a top-down approach to understanding introductory accounting documents and procedures by exploring a business’s financial statements, including the balance sheet, income statement, and cash flow statement in this course. Students explore the practical uses for information that can be gleaned from these statements, individually and as a whole, through a detailed examination of the properties and characteristics of each statement. Students engage in application assignments and discussions on a variety of topics, such as regulations that should be followed when preparing financial statements as promulgated by generally accepted accounting principles (GAAP). Students examine the U.S. use of GAAP in comparison to the use of International Financial Reporting Standards.

  • FA1001 The Role of Accounting and Financial Information in Business and Society (1.5 CEs, OA): Identify the authoritative and rule-making process of accounting.
  • FA1002 The Accounting Cycle: Original Entries to Post-Closing Trial Balance (1.5 CEs, OA): Apply the accounting process to basic financial statements.
  • FA1003 Financial Statement and Quality Information Assessment (2 CEs, OA): Evaluate the quality of information reported in financial statements.

AoE: Concepts of Health Promotion (HLTH 1000)

Initiatives to prevent illness and promote healthy lifestyles are often more effective and cost efficient than efforts to intervene or treat disease. This is why health promotion is an increasingly popular trend in the field of healthcare. In this course, you’ll formulate a definition of health and discuss the many influences that shape our individual and collective perceptions of health. Explore the health-wellness continuum, including a number of factors, such as behavioral, demographic, psychological, and social forces. Examine evidence-based methodologies for interventions to promote health and enhance wellness and evaluate health information found online to determine credibility and accuracy. You’ll also reflect on ways to shape your future career in health and to promote positive change.

  • CH1001 Health Promotion: Identify concepts relating to health promotion.
  • CH1002 Dimensions of Health: Apply dimensions of wellness to personal health goals.
  • CH1003 Health Literacy: Analyze the relationship between health literacy, health marketing, and consumer behavior.
  • CH1004 Health Indicators: Analyze social determinants of health that impact health indicators.

AoE: Context of Healthcare Delivery (HLTH 1005)

Effective advocacy through politics, policy, and professional associations is one method of improving healthcare delivery in the U.S. However, effective advocacy depends on individuals who fully understand current issues, systems, existing policies, and related contexts. In this course, you’ll engage in a systems-level analysis of the implications of healthcare policy on issues of access, equity, affordability, and social justice in healthcare delivery. Examine legislative, regulatory, and financial processes relevant to the organization and provision of healthcare services. You’ll also assess the impact of these processes on quality and safety in the practice environment and disparities in the healthcare system.

  • HD1001 Bills and Laws: Identify the key points of historical bills and laws in healthcare.
  • HD1002 Healthcare Systems: Compare aspects of the U.S. healthcare system to other countries.
  • HD1003 Vertical and Horizontal Integrated Systems: Analyze the benefits and limitations of integrated systems.
  • HD1004 Current Health Issues in the Workplace: Analyze the impact of current healthcare delivery issues.
  • HD1005 Barriers to Care: Apply strategies to mitigate barriers of care.
  • HD1006 Continuum of Care: Develop patient plans throughout the continuum of care.

AoE: Behavioral and Cultural Issues in Healthcare (HLTH 2110)

Many factors influence the health behavior and wellness of individuals and populations. Understanding these factors helps healthcare professionals reduce health disparities and address healthcare access issues for vulnerable populations. In this course, you’ll examine the cultural and behavioral factors and issues that influence the management and delivery of healthcare services. Develop a framework for assessing the effect of culture and behavior in a variety of settings and situations. Identify health disparities attributable to diverse cultural and behavioral factors and discuss their implications for healthcare policy. You will also engage in application-based writing assignments to further examine the goals and objectives of addressing health disparities as well as obstacles for confronting vulnerable populations.

  • BC2001 Health Disparities: Demonstrate understanding of health disparities.
  • BC2002 Cultural Competence: Apply culturally competent practices when working with patients and other healthcare professionals.
  • BC2003 Social Ecological Model: Apply the social ecological model to community health issues.
  • BC2004 Health Disparity Programs: Evaluate intervention programs aimed at mitigating health disparities.
  • BC2005 Advocacy: Advocate for changes to policies or programs that positively impact the health of vulnerable populations.

AoE: Health Informatics (HLTH 2120)

Health professionals often use information technology to make important clinical and managerial decisions related to services and processes in healthcare. In this course, you’ll examine information technology that supports the collection, storage, retrieval, and communication of data; information systems safeguards; ethical and legal issues; and information management to promote patient safety and quality of care. Explore information literacy, basic hardware and software concepts, and fundamental software applications, including spreadsheets and healthcare databases. Applying course concepts, you will plan for the development of a database, explain your chosen database design, and describe potential challenges in implementing your system. You will also have the opportunity to review and analyze current events about health topics addressed in the course.

  • HI2001 Introduction to Health Informatics: Analyze the breadth, depth, and importance of health informatics.
  • HI2002 Threats and Security: Explain threats that impact informatics applications.
  • HI2003 Databases: Analyze how databases are used in healthcare.
  • HI2004 Technological Tools: Investigate current and trending technologies in healthcare.

AoE: Ethical and Legal Issues in Healthcare (HLTH 3100)

The nature of health services—such as personal evaluations, clinical research, invasive surgeries, and end-of-life care—facilitates a host of ethical and legal considerations of which professionals must be aware. In this course, you’ll examine the legal and ethical issues that are fundamental to the practice of healthcare and the conduct of health-related research. Explore a historical overview of events and milestones that have shaped the contemporary regulatory landscape. Investigate and assess issues of privacy and confidentiality, informed consent, licensing, and malpractice, among others. You’ll consider ethical, decision-making models for assuring the quality, safety, and appropriateness of healthcare and services. You will also apply ethical principles and legal considerations to real-world scenarios.

  • EA3001 Ethical Decision-Making Models: Apply ethical decision-making models.
  • EA3002 Code of Ethics: Apply codes of ethics to health-related issues.
  • EA3003 Legal Issues: Apply healthcare-related laws to healthcare settings.
  • EA3004 Good Samaritan Laws: Synthesize information on Good Samaritan Laws.
  • EA3005 Informed Consent: Apply informed consent criteria.
  • EA3006 End of Life: Analyze the ethical and legal issues related to completed advanced directives.

AoE: The Interprofessional Healthcare Team (HLTH 3105)

This course introduces you to a patient-centered, interdisciplinary model for healthcare delivery in which individual practitioners collaborate as members of a team. The benefits of such an approach for patients and providers with emphasis on improved outcomes are examined. Potential obstacles and institutional barriers such as delineation of responsibilities, reimbursement, and licensing are also considered.

  • IH3001 Finding Your Role on the Team: Analyze the relationship between the roles of different team members.
  • IH3002 Team Management Skills: Apply communication and conflict resolution skills in an interdisciplinary team.
  • IH3003 Evaluating Team Members: Evaluate members of an interdisciplinary team.

AoE: Current Issues in Healthcare Policy and Practice (HLTH 3110)

This course examines major issues in acute and long-term healthcare policy and practice from the perspective of the patient and the provider. Topics include access, affordability, insurance, quality, safety, and technology. Special consideration is given to the social, institutional, economic, and regulatory contexts in which services are delivered.

  • CI3001 Healthcare Delivery Models: Develop plans for data analysis and reporting evaluation results.
  • CI3002 Long-Term Delivery Models: Evaluate long-term care delivery models based on patient needs.
  • CI3003 Health Issues and Policy: Compare U.S. health policies to policies in other countries.
  • CI3004 Policy Impact: Analyze the impact of policy on healthcare in the U.S.
  • CI3005 Policy Development: Propose healthcare policy initiatives.

AoE: Health Insurance and Reimbursement (HLTH 3510)

In this course, you’ll examine the history of third-party reimbursement, the culture of patient expectations for healthcare, and Medicare and Medicaid reimbursement funding and management. Explore how healthcare policy, insurance, and reimbursement impact quality and population health.

  • IR3001 Introduction to Health Insurance and Reimbursement: Identify key concepts relating to health insurance and reimbursement in the U.S.
  • IR3002 Types of Health Insurance: Analyze different types of health insurance.
  • IR3003 Fraud and Abuse: Analyze insurance and reimbursement cases for potential fraud and abuse.
  • IR3004 Revenue Cycle Management: Analyze the importance of effective revenue cycle management for a provider’s fiscal stability.
  • IR3005 Global Comparison of Health Insurance and Reimbursement: Compare health insurance and reimbursement practices between the U.S. and other countries.

AoE: Introduction to Healthcare Management (HLTH 4000)

This course presents management concepts and theories designed to influence and improve the performance of healthcare organizations. The external and internal environments of organizations are identified, as well as key management functions, roles, and responsibilities. Essential aspects of healthcare management are addressed.

  • HM4001 Manager vs. Leader: Differentiate the characteristics of managers and leaders.
  • HM4002 Emotional Intelligence: Analyze the influence of emotional intelligence on leadership style.
  • HM4003 Roles and Responsibilities: Delegate responsibilities within a healthcare management team.
  • HM4004 Leadership Strategies: Apply leadership strategies to management scenarios.
  • HM4005 Leadership Philosophy: Develop a personal leadership philosophy reflective of emotional intelligence and leadership style.

AoE: Healthcare Organization Theory and Behavior (HLTH 4100)

This course focuses on the theories of behavior of healthcare organizations at the macro (organization-wide) level and micro (individual and team performance) level. Factors that influence an organization’s behavior and performance—including the role of culture, group processes, and interactions—are considered.

  • HT4001 Organizational Structure: Examine the structure of various organizations.
  • HT4002 Leadership: Analyze the qualities of leadership.
  • HT4003 Behavior Management: Apply management skills to organizational environments.
  • HT4004 Workplace Motivation: Apply workplace motivation theories.
  • HT4005 Organizational Change: Apply management strategies to foster positive organizational changes.

AoE: Healthcare Quality and Safety (HLTH 4110)

This course focuses on major quality and safety issues within healthcare organizations. You’ll examine methods of assessing quality and techniques for improving quality. You will also consider opportunities for preventing adverse and never events with attention given to the 5 Million Lives Campaign. Current requirements for reporting indicators of quality and pay-for-performance initiatives to reward quality are addressed.

  • QS4001 Accreditation, Regulation, Certification, and Reporting: Justify the value of accreditation, regulation, certification, and reporting in healthcare organizations.
  • QS4002 Pay-for-Performance: Evaluate pay-for-performance (P4P) initiatives’ impact on patient healthcare quality and safety outcomes.
  • QS4003 Safety: Recommend safety improvements to address organizational vulnerabilities in patient care.
  • QS4004 Quality Care: Apply benchmark data to recommend improvements for healthcare quality and safety.

AoE: Strategic Planning and Marketing in Healthcare (HLTH 4115)

This course presents key concepts related to strategic planning, including the relationship of the plan to the organization’s mission, values, and vision. You will be introduced to assessment techniques and methodologies for evaluating the strengths, weaknesses, opportunities, and threats (SWOT analysis) for a healthcare organization. You’ll also explore the relationship between strategic planning, marketing, and organizational performance.

  • MG4001 Mission, Vision, and Values: Evaluate the mission, vision, and values for healthcare organizations.
  • MG4002 SWOT Analysis: Analyze the strengths, weaknesses, opportunities, and threats of healthcare organizations.
  • MG4003 Develop Marketing Plans: Develop marketing plans for healthcare organizations

AoE: Human Resources Management in Healthcare (HLTH 4121)

Healthcare organizations are able to provide quality care to patients only when their workforce is productive, satisfied, organized, and well trained. Organizations rely on the human resource (HR) department to provide employees with support, while focusing on the needs and goals of the organization. In this course, you’ll explore and discuss the role of HR in healthcare organizations as related to the recruitment, retention, and management of the healthcare workforce. Examine workforce development models, employee benefits, and compensation strategies. Explore methods used by HR professionals to develop goals and expectations for evaluating employee performance and promoting effective employee relations. You will also investigate HR problem-solving strategies, such as conflict resolution, collective bargaining, and arbitration methods. Through application-based activities, you’ll analyze effective development of position descriptions, assess practices of hiring based on organizational fit, gain real-world insight on strategies of successful organizations, and develop plans for attaining long-term professional goals.

  • HW4001 Introduction to Human Resources in Healthcare: Analyze the role of the human resources department in healthcare organizations.
  • HW4002 Recruitment and Hiring: Apply recruitment and hiring human resources strategies.
  • HW4003 Compensation, Benefits, and Retention: Analyze compensation, benefits, and retention strategies.
  • HW4004 Performance Evaluations: Conduct performance evaluations.
  • HW4005 Employee Safety: Recommend solutions to improve employee relations.

AoE: Introduction to Research Methods and Analysis (HLTH 4205)

This course examines the basic components required for the conduct of health-related research. It also provides you with the analytic tools needed to understand and assess research methods described in the scientific literature. Basic research methods are described, including surveys, observational studies, experimental and quasi-experimental design, use of primary and secondary data, and statistical techniques for analyzing and interpreting data.

  • RM4001 Research Questions: Develop health-related research questions designed around the scientific method.
  • RM4002 Literature Review: Evaluate peer-reviewed research surrounding health-related topics.
  • RM4003 Research Design: Apply research design to health-related topics.
  • RM4004 Ethics in Research: Apply ethical principles to health-related research.
  • RM4005 Data Collection and Analysis: Apply data collection and analysis tools to health-related topics.
  • RM4006 Presenting Your Proposal: Present formal research proposals.

AoE: Healthcare Finance (HLTH 4520)

This course engages you in the foundations for financial management in the delivery of healthcare services. Learn about the purpose and methods of financial reporting, such as financial statements, balance sheets, and operational and capital budgets. Mechanisms for healthcare reimbursement, including Medicare, Medicaid, and other payer programs are presented, in addition to financial risk, variances, and insurance principles. You’ll also explore the financial, political, and economic aspects of universal healthcare.

  • HF4001 Introduction to Finance: Identify terms and concepts relating to healthcare finance.
  • HF4002 Budget Analysis: Analyze the relationship between financial statements and the financial health of an organization.
  • HF4003 Costs Analysis: Assess components and purposes of financial reports.
  • HF4004 Business Plans and Proposals: Apply budgeting strategies to effectively manage healthcare operations.

AoE: Healthcare Economics from a Population Health Perspective (HLTH 4530)

This course engages you in the foundations for economic evaluation from a population health approach. Gain an understanding of healthcare as a market and compare the supply and demand principles in healthcare versus a typical business. Develop insight into how economic losses or gains impact health care policy changes, sectors of the population, physician staffing, and stability. Explore the epidemiological, social, global, and future economic impact of health care.

  • HH4001 Introduction to Economics: Identify concepts related to healthcare economics.
  • HH4002 Health Insurance and Reimbursement: Analyze the impact of health insurance, reimbursement, and the social determinants of health on the management of chronic diseases.
  • HH4003 Managed Care, ACOs, BPCI, and DRGs: Recommend redesign strategies for value-based purchasing programs.

AoE: Capstone (HLTH 4900)

The capstone provides an opportunity for you to synthesize the knowledge and skills gained from the program of study through a written paper or project.

  • CS4001 Professional Standards: Analyze health knowledge as it applies to professional standards.
  • CS4002 Professional Development: Apply communication skills related to professional development.
  • CS4003 Annotated Bibliography: Evaluate resources relating to selected health issues and professional standards.
  • CS4004 Communication Skills: Apply communication skills to selected health issues and professional standards.
  • CS4005 Social Change: Apply social change concepts to a selected health issue.

1Walden University’s competency-based options are priced as an all-you-can learn model, where students subscribe to three-month learning periods instead of paying for courses or credit hours. Walden offers monthly starts, the first Monday of every month, for the competency-based option.

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